Equality and diversity

Our vision is for The Ted Lewis Centre to be an informative and welcoming place for all to visit. We want to create an educational and informative environment where our team represent the centre without prejudice or discrimination. We are committed to a culture where respect and understanding is fostered and the diversity of people’s backgrounds and circumstances will be positively valued.

Legal responsibilities

The rights of our visitors and our staff with regards to discrimination are protected by anti-discrimination legislation including:

  • The Equality Act 2010
  • Part-time Workers (Prevention of Less Favourable Treatment) Regulations 2000
  • Employment Rights Act 1996 By adopting this Policy, we accept our responsibility to ensure that discrimination does not take place and that everyone is treated fairly and equally.


The aim of this Policy is to achieve equality of care experience by removing any potential discrimination in the way that people are cared for and treated by the Practice, including:

  • people with disabilities
  • people of different sexual orientations
  • transgendered and transsexual people
  • people of different races
  • people on the grounds of their sex
  • people of faith and of no faith
  • people in relation to their age
  • people in relation to their social class or medical condition
  • people who work part-time
  • people who are married or in a civil partnership
  • women who are pregnant, have recently given birth or are breastfeeding

Putting this policy into practice

We aim to develop and support equality and diversity measures by:

  • Providing information in a variety of languages, if required
  • Providing services that are accessible to visitors with disabilities
  • Ensuring that care of individuals is planned with their specific needs at the centre
  • Involving visitor groups and individuals in the design of our service
  • Responding positively to the diverse needs and experiences of our visitors and the community even when those needs are challenging to deal with
  • Ensuring that we join up with services involved with the care of visitors with particular medical and social care needs.

If you believe you have been treated in any way contrary to this Policy or you have any comments on how we can ensure that it works better, please let us know via our contact page. We will investigate your concerns and take appropriate action. We will continually monitor the effectiveness of this Policy and the impact on all other relevant policies and practice, amending as and when we see fit.